Downloading Files from Basecamp
If you are having trouble downloading your proofs sent from Basecamp, please follow the instructions below:
- In your proof message, click the "Download" link located below the image.
- Right-click the image/video
- Save the image/video (the name of this specific option is different for each browser, but "...save..." should be available in some form)
- Choose where to save the image/video - print/share this file and NOT the email or webpage
- Reply to the original proof message that was sent, or
- Email your project manager/contact person directly
This opens your Internet Browser
Still having trouble?