Downloading Files from Basecamp

If you are having trouble downloading your proofs sent from Basecamp, please follow the instructions below:

In your proof message, click the "Download" link located below the image.

This opens your Internet Browser

Right-click the image
Save the image (the name of this specific option is different for each browser, but "" should be available in some form)
Choose where to save the image - print/share this file and NOT the email or webpage

Still having trouble?

  • Reply to the original proof message that was sent, or
  • Email your project manager/contact person directly

Still need help? Contact Us Contact Us